Privacy Policy

Kakkiteki Co., Ltd. (hereafter, “we”) and group companies takes absolute care to appropriately handle the personal information of our customers who use the Internet-related outsourced production website operated by us (hereafter, “the website”) in order to ensure that this personal information is adequately protected. In order to allow customers to use our website with confidence, we have established the following policy regarding the handling of personal information on this website.

1. Definition of personal information

This refers to information on living individuals (such as name, age, gender, address, telephone number, e-mail address, etc.) that includes information that can identify a specific individual (including when the information can be easily compared with other information and that comparison makes it possible to identify individuals) or contains an individual identification code as defined in the Act on the Protection of Personal Information.

2. Management of personal information

We recognize that personal information is an important type of information that must be protected from the perspective of respecting privacy, and when we collect personal information from our customers, we manage it with due care.
In addition to establishing preventative measures against illicit access, loss, destruction, modification, leaking, etc. of personal information, we will assign a member of staff responsible for its management, manage information appropriately, and in the event of a failure to do so, promptly carry out corrective measures.

3. Collection of personal information

We will collect personal information in a fair and legitimate manner, and will not collect this information in an illicit manner against our customer’s wishes.

4. Intended use of personal information

In general, we use personal information on the website for the following purposes, numbered (1) to (10).

  • (1) To enable us to provide services to customers
  • (2) To respond to inquiries received from customers
  • (3) In order to send materials requested by the customer
  • (4) To send prizes to customers selected in promotions such as prize campaigns
  • (5) To analyze responses received from customers in questionnaire campaigns, etc., and to apply these responses to the services we provide
  • (6) To provide information to customers, such as service information or support information
  • (7) To carry out research of usage contexts, usage environments, etc. to objectively assess customer satisfactio
  • (8) To provide advertising, services, and content tailored to the user through e-mail newsletters and the website
  • (9) To contact users when deemed necessary to do so
  • (10) To create statistics data about our services, processed into a format where individuals cannot be identified

If we use personal information for any purpose other than the above, we will inform you separately on the website.

5. Disclosure/provision of personal information to third parties

With the exception of the following reasons, numbered (1) to (4), we will never disclose or share personal information obtained through this website with third parties without the prior approval of the customer in question.

  • (1) To disclose necessary information to contracted business partners, in order to provide services to customers in response to the details they send us
  • (2) Inquiries from public offices and execution of warrants by police, etc., based on laws and ordinances
  • (3) When required by law or ordinance to disclose information for any reason other than those stated in the previous item
  • (4) (4) In cases when it is difficult to obtain the agreement of the individual but deemed necessary to protect the life, body, rights and/or assets of a customer, our company, or a third party

6. Scope of joint users, etc.

[Joint users subject to provision] Digital Shokunin Inc., Sasebo Pictures Inc., Limited Company MEDIA4
[Items of personal data provided] Name, age, gender, address, telephone number, e-mail address
[Purpose of joint use]

  • (1) To enable us to provide services to customers
  • (2) To respond to inquiries received from customers
  • (3) In order to send materials requested by the customer
  • (4) To send prizes to customers selected in promotions such as prize campaigns
  • (5) To analyze responses received from customers in questionnaire campaigns, etc., and to apply these responses to the services we provide
  • (6) To provide information to customers, such as service information or support information
  • (7) To carry out research of usage contexts, usage environments, etc., to objectively assess customer satisfaction
  • (8) To provide advertising, services, and content tailored to the customer through e-mail newsletters and the website
  • (9) To contact customers when deemed necessary to do so
  • (10) To create statistics data about our services, processed into a format where individuals cannot be identified

7. Inquiries regarding personal information

Please contact our customer center given below if you have any inquiries regarding personal information on this website, or if you wish to review, correct, delete or stop the use of, etc., your personal information held by us.

Details
[Person responsible for personal information management (including matters concerning joint use)]: Administrative Department Security Officer
[Contact] Telephone: +81-50-3537-1995
     E-mail address: info@kakkiteki.co.jp
[Hours of reception] From 10 am to 7 pm on weekdays (except holidays, public holidays and year-end/New Year holidays)
End

8. Protection of personal information at external link destinations

Our website may include links to websites that are not operated by us or our group companies. We do not take any responsibility for the protection of personal information or the content of websites that are not operated by our company or our group companies.

9. Modification of Privacy Policy

We may change the content of our Privacy Policy without prior notice.

Customer Center: info@kakkiteki.co.jp

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